The Most Affordable Support on the Internet - Here's how it works:
Log-in to our secure server as instructed in your support email. 
Our
computer technician will connect to your screen, and will then provide
support to you - it's that simple. (Example Ubuntu Linux) DeskAssist - The Future of 'Virtual' IT Solutions.
DeskAssist was founded as a means to provide affordable support to individuals and small businesses who find the costs of IT support a drain on their finances. Specialising in affordable online remote computer support, our services are available to individuals who need a little help with their home computer, to businesses looking for a "Virtual" IT Department to deal with daily, weekly or monthly issues. Our fully qualified technicians can provide 1 full hour of computer support for a small fixed fee of £9.99 inc VAT.
We can help with any computer problem from Viruses, Spyware, cleanup of files, installing/removing software and much more. DeskAssist's aim is to further expand into a more global business. Setting a new standard for online IT services within the industry by using our unique selling point of affordability, whilst retaining professionalism and quality of service.
FAQ's
Q. What is DeskAssist remote support?
A. Remote support allows one of our technicians to access your computer screen via the Internet. This means we can help you with a problem there and then. There is no need for you to take your computer to a repair shop or wait for a PC engineer to come out.
Q. How does it work?
A. We use a unique system which allows us to communicate over the internet with your computer via our own dedicated DeskAssist server.
Q. Do you install anything on my computer?
A. The DeskAssist service is unique in the fact that no software is installed on your PC, we connect through your Internet browser using Java technology.
Q. Can I terminate the session?
A. Yes, at any point You can terminate the sessions connection by closing your computers web browser.
Q. Can you access my computer again?
A. No. A support session can only be started by logging into our secure server manually. As soon as the session is closed by you or our technician, it cannot be reopened.
Q. Is DeskAssist secure?
A. DeskAssist use 256 Bit encryption, similar to that of online banking systems so you know it is secure. We have our own dedicated server and do not run through any 3rd parties so you can be sure our service is secure.
Q. What does it cost?
A. £9.99 for up to 1 full hours support, no strings and no hidden costs.
How Do I Get Help?
Call us on our freefone 0800 955 3656 to discuss or use the Buy Now Button to receive an email containing a link to our secure server, for up to 1 full hours remote support!
Note - Payment is accepted securely via Google checkout.IMPORTANT This is a unique service unlike other companies we DO NOT ask you to sign-up to any kind of support contract and we offer the lowest rate anywhere for PC / Mac remote support whether you are an individual or a business. We understand the need for low cost support and we are not here to overcharge. We value our customers repeat business.
Please Note:
- 1. A working Internet connection is required to use our service.
- 2. We operate between the hours of 9am - 5pm GMT Monday to Friday.
- 3. We can send an SMS Text message alert to your phone after job completion leaving you to get on with other things while we repair your computer.
- 4. All work carried out by fully qualified computer technicians with 10+ years of computer troubleshooting experience.
Remember: we offer a full no risk money back guarantee if we cannot solve your problem.
Contact Us: - Feel free to call or email with any enquiries.
General Enquiries and Technical Support Line - 0800 955 3656
Email Technical Support - support@deskassist.co.uk
DeskAssist - 3/5 Duke Street, Hawick, Roxburghshire, Scottish Borders, Scotland, TD9 9PY. www.DeskAssist.co.uk Tel - 0800 955 3656